********ALL ORDERS MUST BE SUBMITTED BY E-MAIL OR PHONE!******** mike.landark@gmail.com 540-651-2665
YOUR E-MAIL OR PHONE ORDER WILL BE YOUR NUMBERED PURCHASE ORDER. WHEN I AM READY TO SHIP, I WILL E-MAIL YOU THE P. O. AS AN INVOICE, WITH A SECURE ELECTRONIC CHECK DRAFT FOR PAYMENT. ONCE PAYMENT IS MADE, YOUR ORDER WILL SHIP WITHIN FIVE BUSINESS DAYS.
YOUR E-MAIL OR PHONE ORDER WILL BE YOUR NUMBERED PURCHASE ORDER. WHEN I AM READY TO SHIP, I WILL E-MAIL YOU THE P. O. AS AN INVOICE, WITH A SECURE ELECTRONIC CHECK DRAFT FOR PAYMENT. ONCE PAYMENT IS MADE, YOUR ORDER WILL SHIP WITHIN FIVE BUSINESS DAYS.
I WILL NOT BE STORING YOUR BANKING INFORMATION, WHICH WILL BE THE SAME INFO THAT WOULD BE ON A PAPER CHECK. OR, YOU CAN SEND A PAPER CHECK TO MY BANK DROP BOX. I WILL NOT BE ACCEPTING CC PAYMENTS UNTIL THE WEB STORE IS RUNNING AS IT SHOULD BE - PCI COMPLIANT WITH UPS SHIPPING INTEGRATION, AND IF THE CUSTOMER IS WILLING TO PAY THE 2-3 PERCENT EXTRA; I AM NOT WILLING TO EAT THAT COST ANYMORE.
THIS IS THE ONLY WAY I WILL BE ABLE TO RESUME FILLING ORDERS IN A TIMELY MANNER. 75% OF MY TIME IS CURRENTLY LOST DUE TO THE 'DOMINO EFFECT' OF COLLECTIONS, WHICH MAKES THE PURCHASING OF RAW MATERIALS NEXT TO IMPOSSIBLE, WHICH UNLEASHES A FLOOD OF CALLS AND E-MAILS, WHICH IN TURN RESULTS IN SUCH AN ADDED DEGREE OF FRUSTRATION AND LOST TIME THAT ALL CUSTOMERS' ORDERS ARE FURTHER DELAYED.
I WILL BE POSTING CURRENT PRICING, AS WELL AS A FAQ SECTION - I SPEND MORE LOST HOURS EACH WEEK ANSWERING THE SAME QUESTIONS.
