PAYMENT AND USE OF PRODUCT IS AN AGREEMENT TO THESE TERMS, AS I HAVE NO CONTROL OVER YOUR APPLICATION METHODS, NOR THE WEATHER CONDITIONS DURING APPLICATION.
TERMS AND CONDITIONS:
PAYMENT - Payments can be made by a mailed paper check, your checking account Bill Pay, direct deposit, or wire transfer.
CONDITIONS - It is the buyer's responsibility to first test products before use and determine suitability of product for the buyer's intended purpose; and to apply according to directions on the container, and by accepted professional standards.
RETURNS, REFUNDS, AND RESPONSIBILITIES - I will accept returns for full refund less all shipping charges, both sending and return shipping, on unopened containers only. Samples are available for prior testing to determine suitability. Except in the case of defective product, which I will recall via UPS, returning product and paying all shipping costs will be the responsibility of the buyer.
Since application techniques, safety protocols, and repair techniques are written on either http://landarkwoodfinish.com or the containers, and because I have no control over these processes, I will not assume any financial, legal, or punitive responsibilities claimed by user or user's representatives, except in the case of defective product.
In the case of defective product, liability will be limited to refund or replacement of defective product only. All such claims must include the return of a sample of the defective product, a sample of damaged materials and not merely photos, and a detailed written explanation of both the user's application technique and full description of damage. The use of product represents the user's full agreement with all returns, cancellations, refunds, and shipping policies.
Land Ark finishes can take a lot of abuse, but I will not be held responsible for moisture, water, and rain damage to finish that has not fully cured, sloppy application techniques, visual variations in staining color, dissatisfaction with the longer drying time that Land Ark requires (I have always plainly stated this fact, and why it occurs), and I especially make no guarantees as to the cosmetic longevity of our exterior products - there are simply too many variables in exterior finishing. I have solutions for all exterior finishing conditions and problems that may occur. Buffing the finish with a quality tool and pad, which I can rent or sell to you, will prevent 99% of potential finishing problems.
CANCELLATIONS - Cancellations prior to shipment will be accepted with no cost to you. Cancellations subsequent to shipment will be treated as a refund as described above.
PRIVACY AND SECURITY - I will not share or publish any information about any customer to anyone, publication, or online site without the express permission or request of my customer.
LAND ARK WOOD FINISH